Account Manager-Middle East

Job Description

About us : Metadome.ai is a global leader in revolutionizing immersive digital experiences with XR, AI, and GenAI for top brands. We are a group of experts, leaders, and innovators eager to deliver next-gen interactive solutions across web, app, and in-store, helping industries like automotive and fashion engage customers and drive conversions. Our culture is built on curiosity, creativity, and a shared commitment to delivering exceptional results and creating real business outcomes. With office presence in Gurgaon and Bangalore, we proudly partner with Fortune 500 brands such as Stellantis, Lexus, Mahindra, Tata, HUL, and more. Role Description : As an Account Manager, you will be responsible for establishing and nurturing strong relationships with key clients in the UAE market. You will understand their business needs, drive revenue growth, and ensure a seamless client experience by collaborating with internal teams.

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Responsibilities

Key Responsibilities :
1. Develop and maintain relationships with key UAE-based clients, ensuring customer satisfaction and retention.
2. Identify upselling and cross-selling opportunities, presenting customized solutions that add value to clients’ businesses.
3.Negotiate contracts and agreements, ensuring compliance with company policies. Collaborate with sales, marketing, product, and customer success teams to address client needs.
4. Provide regular account status updates, including sales forecasts, pipeline management, and client feedback.
5. Stay informed about market trends, competitor offerings, and customer needs to provide valuable business insights.
6.Participate in industry conferences, account review meetings, and training programs to enhance sales effectiveness.
7.Ensure timely resolution of client issues and escalations, delivering high-quality customer service.

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Requirements

Requirements :
1. 3+ years of experience in account management or client success, preferably in the Middle East market.
2.Strong experience in managing multiple accounts and onboarding new clients.
3.Proven ability to develop strategic roadmaps for efficient project delivery.
4.Strong understanding of financial strategies and revenue growth tactics.
5. Bachelor’s/Master’s degree in Sales, Marketing, or a related field.
6.Excellent communication, multitasking, and time-management skills.
7. Experience in handling clients from industries such as Automotive, Real Estate, Retail, or Fashion is a plus

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Tools knowledge

What we offer

Over and Above Benefits:
1.Medical insurance (Self + Spouse + Parents + Kids)
2. Accidental insurance (Self)
3.Employer's PF Contribution
4.Gratuity: As per the Gratuity Act

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Read from our satisfied Clients

See how Metadome.ai helped transform these businesses.

MG Motors

Kapil Bajaj

Head of Digital Transformation

“Metadome.ai has helped us create an efficient car dealership model that is light on inventory and costs with their immersive product visualization technology, and we are scaling it across all shopping malls in India.”

Hippo Homes

Arvind Mediratta

MD & CEO

“We are elated to associate with Metadome.ai to provide our customers an immersive and unprecedented digital experience, addressing their visualization challenges head-on. We have had an overwhelming response from our customers who are thrilled to visualize how their dream home, kitchen, bath, and living room will finally look like. This transformative technology is a game-changer for us as well as our customers, and will enhance customer experience for their home improvement projects”

Hero Motocorp

Sabyasachi Ghosh

Product Manager- Digital Solutions

“Our 4-year partnership with Metadome has been transformative. Metadome's expertise in AR, VR, and 3D configurators, enables our creativity and ensures stunning, engaging experiences. Metadome's solutions drive real business outcomes and keep us ahead in the industry. They're not just partners; they're dedicated allies, always putting excellence and client satisfaction first.”